“I have had past dealings with THE COLLECTION for other weddings I have
participated in. When I finally got engaged, I knew it would be one of the
stores I would consider for my wedding dress. I made a trip to the store with my
mom, expecting to “begin” the process and see what was out there for wedding
dresses. But on that first shopping trip, I surprisingly found my wedding dress
and it was smooth sailing from then on.
I have to tell you that the customer service at THE COLLECTION has greatly
increased and it is single-handedly due to them bringing on “Mimi” as a
consultant. She is AMAZING!!! She also respects a bride’s pricerange and doesn’t
try to upsell you anything you can’t afford. At first, I wasn’t liking any
dresses I was trying on, but then Mimi pulled a dress and had a “vision” for how
we could alter and customize it. She said “trust me” and I definitely did. We
ended up taking off the satin belt and replacing it with a beautiful crystal
encrusted belt that was a showstopper. We also ordered extra fabric and added
removable straps so I was covered for the church ceremony. Mimi also suggested
an amazing extremely long and detailed veil, which just topped off the overall
look. And last of all, some amazing larger pearl and crystal dangle earrings.
Ordering the dress and paying for the dress and accessories was simple and we
had no problems with everything arriving on time. I was also able to have my
alterations done in the store and I thought the pricing was a good value.
Overall, I was able to get an amazing custom dress, while staying in my budget.
Mimi helps dress brides from head-to-toe and that is what makes the
difference. She concentrates on an entire “look” for your wedding day. Her
customer service and responsiveness is amazing and you can tell she loves what
she does and loves all of her brides.
I would say that THE COLLECTION used to be a good store, but now it is a
GREAT store because of Mimi. Brides-to-be you will not be dissapointed! “